Privacy Policy
Privacy First. Security By Design.
Your privacy is fundamental to how OpenQCore is designed. Learn how we collect, process, protect, and govern information through transparent, secure, and responsible data practices.
1. Privacy Policy Overview
OpenQCore was built to power the next generation of intelligent software through secure AI infrastructure, runtime intelligence, multimodal systems, agent technologies, and enterprise-grade execution platforms.
This Privacy Policy explains how OpenQCore AI collects, processes, stores, protects, and manages information across our products, services, APIs, developer platforms, websites, runtime systems, and intelligence engines.
This policy applies to all OpenQCore technologies, including but not limited to:
By accessing or using OpenQCore services, you agree to the practices described in this Privacy Policy.
- Pulse Engine™
- Iris Engine™
- Supernova Engine™ (Under Development)
- OpenQCore Runtime Platform
- OpenQCore Studio
- OpenQCore APIs
- OpenQCore Agent Systems
- Voice Infrastructure
- Developer Services
- Future OpenQCore Products and Services
2. Our Privacy Commitment
OpenQCore was built on a simple principle:
Your Data Belongs To You.
- We do not sell customer data.
- We do not monetize customer conversations.
- We do not use customer content to train proprietary intelligence systems.
- We do not build advertising profiles.
- We do not share customer information with advertisers.
- We do not treat customer information as a commercial asset.
Our business is building intelligent infrastructure, not exploiting customer data.
3. Information We Collect
Account Information
Information you provide directly may include:
- Name
- Email address
- Organization name
- Company information
- Billing information
- Account credentials
- Contact information
- Support requests and communication preferences
Service Usage Information
When using OpenQCore services, operational information may be collected, including:
- Service interactions
- API requests
- Feature usage
- Session activity
- Device characteristics
- Browser information
- Runtime diagnostics
- Performance metrics
- System events
This information is used exclusively to maintain functionality, reliability, security, and service quality.
Technical & Infrastructure Information
Our systems may automatically generate operational records including:
- IP addresses
- Authentication events
- Request metadata
- Runtime telemetry
- Security logs
- Infrastructure diagnostics
- Error reports
- System monitoring data
These records support platform security, operational integrity, troubleshooting, and abuse prevention.
4. AI Processing & Runtime Intelligence
OpenQCore provides advanced AI infrastructure through a family of runtime intelligence engines.
These systems may process prompts, conversations, files, workflows, requests, and contextual information solely for the purpose of delivering requested services.
- Intent understanding
- Response generation
- Workflow orchestration
- Agent execution
- Multimodal processing
- Context management
- Runtime memory operations
- Intelligent routing and decision-making
Processing is performed exclusively to provide platform functionality and improve execution quality.
5. Pulse Engine™, Iris Engine™, and Supernova Engine™
OpenQCore currently operates advanced runtime intelligence systems including Pulse Engine™ and Iris Engine™, while future systems such as Supernova Engine™ are under active development.
These systems serve as execution and orchestration layers designed to:
- Understand user intent
- Coordinate intelligent workflows
- Manage contextual reasoning
- Execute multimodal operations
- Improve response relevance
- Support production-grade AI applications
These engines may temporarily use contextual information, memory systems, and session data to generate better responses.
Customer content is not used to train OpenQCore intelligence systems.
The purpose of memory is contextual execution, not model training.
6. No Customer Data Used For Training
Important
OpenQCore does not use customer conversations, prompts, uploaded files, documents, business records, images, voice recordings, or organizational data to train proprietary intelligence systems.
- Internal engineering research
- Internal testing environments
- Authorized datasets
- Synthetic evaluation environments
- Open-source research resources
- Proprietary quality programs
- Internal model evaluation systems
Customer content remains outside OpenQCore training pipelines.
7. Runtime Memory & Context Processing
Certain OpenQCore services may temporarily maintain contextual memory to improve service quality.
- Conversation continuity
- Context awareness
- Workflow execution
- Intelligent assistance
- Personalized experiences
- Response optimization
Context processing should not be interpreted as model training or knowledge extraction.
8. Data Ownership & Data Sovereignty
All customer data remains the property of the respective customer, organization, or user.
- Conversations
- Prompts
- Documents
- Files
- Images
- Audio content
- Business information
- Uploaded materials
- Generated outputs
Organizations retain ownership, control, governance, and authority over their information at all times.
OpenQCore operates as a technology provider, not a data owner.
9. Security Architecture
Security is integrated throughout the OpenQCore Runtime Platform. Our security measures may include:
- Encryption in transit
- Encryption at rest
- Infrastructure segmentation
- Network isolation
- Identity verification systems
- Security monitoring
- Incident response procedures
- Threat detection systems
- Continuous infrastructure monitoring
- Audit logging mechanisms
Security controls are continuously reviewed and improved to address evolving threats.
10. Zero Trust Security Model
OpenQCore follows a security-first architecture inspired by Zero Trust principles.
No user, service, system, request, or component is automatically trusted.
- Authentication layers
- Infrastructure services
- Internal systems
- Runtime operations
- Administrative environments
Access decisions are governed by verification, authorization, and operational controls.
11. Enterprise Security Controls
OpenQCore implements enterprise-grade safeguards designed to protect customer information.
- Role-Based Access Control (RBAC)
- Audit Trails
- Activity Monitoring
- Infrastructure Isolation
- Access Governance
- Operational Segmentation
- Security Logging
- Continuous Threat Detection
- Security Reviews
- Incident Management Processes
These controls help ensure confidentiality, integrity, and availability across our platform.
12. Confidentiality & Access Controls
OpenQCore maintains strict controls regarding access to customer information.
Customer content is protected through multiple security layers and operational safeguards.
Access is restricted based on:
- Operational necessity
- Security requirements
- Authorized support procedures
- Role-based permissions
- Compliance obligations
Any authorized access is subject to internal controls, approval procedures, logging mechanisms, and audit oversight.
13. AI Safety & Model Governance
OpenQCore maintains internal governance procedures for the development and deployment of intelligence systems.
Pulse Engine™, Iris Engine™, Supernova Engine™, and future OpenQCore intelligence technologies may undergo:
- Internal evaluation
- Security review
- Safety testing
- Performance validation
- Operational monitoring
- Reliability assessment
These processes help ensure that OpenQCore systems operate responsibly, securely, and predictably.
14. Data Sharing
OpenQCore does not sell personal information.
Information may only be shared in limited circumstances.
Service Providers
Trusted providers supporting:
- Cloud infrastructure
- Authentication services
- Security operations
- Communications systems
- Payment processing
These providers may access only the information necessary to perform their services.
Legal Requirements
Information may be disclosed when required by:
- Applicable law
- Court orders
- Regulatory obligations
- Government requests
- Legal enforcement procedures
Corporate Transactions
Information may be transferred as part of:
- Mergers
- Acquisitions
- Asset transfers
- Corporate restructuring
Any such transfer remains subject to appropriate confidentiality protections.
15. International Data Processing
OpenQCore operates globally.
Information may be processed, transferred, or stored in jurisdictions where OpenQCore, its infrastructure providers, or authorized partners operate.
Appropriate safeguards may be implemented where required by applicable law.
15.1 GDPR Compliance (EU Users)
Where applicable, and solely with respect to users located in the European Union, OpenQCore processes personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679).
Lawful Basis for Processing. We process personal data on one or more of the following legal bases: performance of a contract with you, your consent, our legitimate interests in operating and improving the Service, and compliance with legal obligations.
Our Role. For account and billing data, OpenQCore acts as the data controller. For content you submit to the Service (prompts, conversations, files), OpenQCore generally acts as a data processor on your behalf, processing that content only to provide the Service.
Data Subject Rights. In addition to the rights listed above, EU users have the right to lodge a complaint with their local data protection supervisory authority if they believe their data has been processed unlawfully.
16. Data Retention
Information is retained only for legitimate business, operational, contractual, legal, or security purposes.
Retention periods vary depending on:
- Service requirements
- Legal obligations
- Security needs
- Operational requirements
Information may be deleted, anonymized, or archived when no longer required.
17. Your Rights
Depending on applicable laws, users may have rights including:
- Access
- Correction
- Deletion
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
Requests may be submitted through our support channels.
19. Children's Privacy
OpenQCore services are not directed toward children under the age required by applicable law.
We do not knowingly collect personal information from children.
20. Third-Party Services
OpenQCore services may contain links to or integrations with third-party platforms and services.
We are not responsible for the privacy practices of external services and encourage users to review their policies independently.
21. Changes To This Policy
As OpenQCore expands its platform, infrastructure, intelligence systems, and technology offerings, this Privacy Policy may be updated periodically.
Updated versions will always be published on this page with a revised effective date.
22. Contact Us
OpenQCore AI
Runtime Intelligence Platform
For privacy, security, compliance, or data protection inquiries:
privacy@openqcore.com23. OpenQCore Privacy Principle
Intelligence should serve your data, not consume it.
OpenQCore was built on the belief that advanced AI systems should help users understand, create, execute, and innovate—without compromising ownership, privacy, confidentiality, or trust.
Your data is not our product. Your trust is.